Terms and Conditions
Web support or assistance with this site is available toll-free at 1-877-560-8106, or at webhelp@wilmar.com. Our Customer Service department can be contacted at 1-800-345-3000.
MINIMUM ORDER
Our minimum order is $50
WEB SITE CONTENT
Pictures and drawings on this site are intended for a general description only; and, unless specified, do not represent any specific brand. Original manufacturers' names or stock numbers which may appear on the Wilmar web site, catalog, brochure or correspondence are there for the purpose of identification only; and are not a representation either expressed or implied that items offered or sold are genuine products of such original manufacturers. Every effort will be made to ship the brand identified, however, Wilmar reserves the right to ship equivalent or superior product in the event that the brand identified is not available.
BACKORDER POLICY
We attempt to ship all orders complete. However, in the event of backorders, we will ship at our option. Please advise if you do not accept backorders.
PRICING
Prices contained on this site are guaranteed until 2/28/2006 unless otherwise indicated, or presented as a promotional price. Contracted prices with specific accounts are honored for the term of the contract. Items listed as "Call For Pricing" are subject to change.
The following chart represents Wilmar's freight policy for business accounts:
| FREIGHT CODES: | LOCAL DELIVERY ZIP CODES |
UPS ($100 or more) |
|||
| To determine if your property is in our local delivery areas, contact our Customer Service Department.. | Local Warehouse |
Alternate Warehouse |
Local Warehouse |
Alternate Warehouse |
|
| No Code | Free |
Free |
Free |
Free |
|
| Additional Freight Items | Free |
Free |
Freight |
Freight |
|
| Non-UPSable Items | Free |
Freight |
Freight |
Freight |
|
| Hazardous Material | Free |
Freight |
Freight |
Freight |
|
| Local Wilmar Truck ONLY | Free |
N/A or Freight* |
N/A or Freight* |
N/A or Freight* |
|
* Due to the nature of these items, certain products may only be delivered by Local Wilmar Trucks. Some exceptions may be made but additional freight charges will apply.
Consumer sales are restricted to items delivered by UPS and a freight charge will apply.
CREDIT CARDS
We gladly accept Mastercard, Visa and American Express for purchases.
PAYMENT TERMS
Net 30 days. Finance charges of 1-1/2% per month (18% per annum) on past due balances remaining unpaid 30 days after the date of the invoice, unless otherwise arranged. Minimum finance charge $2.00. Future orders are subject to a hold status if previous invoices are not paid within 30 days.
RETURNS
Returns are not accepted unless our Customer Service Department is first notified of the
reason for the return, and an RGA (Return Goods Authorization) is issued. A 15% restocking charge will be made on all returned goods, except in cases of a Wilmar error. Special order items and items displaying the drop-ship symbol are not returnable.
INVOICE DEDUCTIONS
Deductions will not be allowed unless prior arrangements have been made with our Customer Service Department, at which time a credit memo will be issued.
NEW ACCOUNTS
Credit may be established by completing our standard credit application, included on this site.
CLAIMS AND DAMAGES
All claims, shortages, and damages must be reported to us within five days after receipt of the merchandise. Please advise actual number of cartons received. Shortages reported after 5 days will not be allowed. Damages by freight carriers are subject to the policies of each carrier.
No part of this site may be reproduced without the expressed written consent of Wilmar Industries, Inc.
Not responsible for typographical or pictorial errors. Presentation Task Force clip art images are provided by New Vision Technologies Inc.
You agree that Wilmar may send you electronic mail to confirm orders, to clarify orders, for the purpose of advising you of changes or additions to this Site, about any of Wilmars' products or for such other purposes as Wilmar deems appropriate.
SECURITY
Wilmar uses Secure
Sockets Layer (SSL) when handling credit card information, which
provides data encryption, server authentication, message
integrity, and optional client authentication for a TCP/IP
connection. This security protocol was designed and specified by
Netscape Communications for providing data security layered
between application protocols (such as HTTP, Telnet, NNTP, or
FTP) and TCP/IP.
DISCLAIMER, LIMITATION OF LIABILITY, INDEMNITY
THIS SITE AND ALL CONTENTS ON THIS SITE ARE PROVIDED ON AN
"AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF
TITLE OR IMPLIED WARRANTIES OF MERCHANDABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. BY YOUR USE OF THE SITE, YOU ACKNOWLEDGE THAT
SUCH USE IS AT YOUR SOLE RISK AND THAT YOU ASSUME FULL
RESPONSIBILITY FOR SUCH USE. Wilmar DOES NOT WARRANT
THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE OR
THAT THIS SITE OR ITS SERVER ARE FREE FROM VIRUSES AND OTHER
HARMFUL ELEMENTS. Wilmar DOES NOT WARRANT OR MAKE ANY
REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF
INFORMATION ON THIS SITE. NEITHER Wilmar NOR ITS
AFFILIATED OR RELATED ENITITES NOR ITS VENDORS OR CONTENT
PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR DIRECT OR
INDIRECT LOSS OR DAMAGE INCLUDING ACTUAL, CONSEQUENTIAL,
PUNITIVE, SPECIAL OR OTHERWISE, OR FOR ANY INJURY, CLAIM OR
LIABILTY OF ANY KIND OF CHARACTER WHATSOEVER BASED UPON OR
RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY
INFORMATION OR MATERIALS PROVIDED ON THIS SITE. Wilmar
IS NOT LIABLE OR RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE OR
ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THIS
SITE OR ANY OF THE MATERIALS ON THIS SITE OR WITH ANY OF THESE
TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE
USING THIS SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS
Wilmar ITS SHAREHOLDERS, OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND
AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES,
COSTS OR EXPENSES INCLUDING REASONABLE ATTORNEYS' FEES REGARDING,
RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF
USE.
Copyright© 2000 Wilmar Industries, Inc.